Dorney Triathlon - September

Question 1

Is there a bag drop?

Accepted Answer

The bag drop will be located inside the Boathouse; please ensure you have taken the bag drop label from your race number and attached it to your bag.

Question 2

Is there parking?

Accepted Answer

Yes. Please follow the directions of the marshals to the car park by the boathouse as this will ensure a short walk to the event village. Please walk on the edge of grass alongside the path to reach the event village, keeping the path clear for other runners/duathletes on the course. This will be clearly sign posted on the day.

Question 3

What is the address?

Accepted Answer

Dorney Lake, Court Lane, off Lake End Road, Windsor, SL4 6FJ

Question 4

Are there toilets available on the course?

Accepted Answer

There are no toilets on the course but there will be several portable toilets for event use situated behind the boathouse.

Question 5

Are there refreshments available at the event?

Accepted Answer

Dorney Lake Boathouse Café will be open and serving hot food and drinks. This is located right next to the event village.

Question 6

Can my friends and family come and watch?

Accepted Answer

Yes, spectators are allowed to watch from the side of the course. If you are a spectator, please do not pass any cones or barriers. Due to parking restrictions, spectators are requested to turn up to the event in the same car as participants wherever possible.

Question 7

What will I need to bring with me on event day?

Accepted Answer

Please ensure you bring a helmet, your bike (of course), any water/nutrition, and your wetsuit (if taking part in triathlon). Please also bring your phone so you can show your order confirmation when collecting your race pack. They will likely just ask for your name, but it’s best to have your order confirmation to hand just in case!

Question 8

What will I need to bring with me on event day?

Accepted Answer

Please ensure you bring a helmet, your bike (of course), any water/nutrition, and your wetsuit (if taking part in triathlon). Please also bring your phone so you can show your order confirmation when collecting your race pack. They will likely just ask for your name, but it’s best to have your order confirmation to hand just in case!

Question 9

Will my race pack be posted?

Accepted Answer

Race numbers will be available to be collect on the morning of the event. Pack will not be posted.

Question 10

Do I need a BTF permit?

Accepted Answer

You do need a permit to take part however if you are a Non-BTF member you can purchase a day licence when entering the event (please select Non-Member when purchasing your entry).

If you are already a BTF Member, please ensure that you complete your licence number accurately during the registration process. All licence numbers will be validated by BTF before the event and any participants with an invalid BTF licence number will be asked to show an online copy at registration

Question 11

How long before the start do I need to arrive?

Accepted Answer

Please arrive as early as possible – We would recommend arriving at least an hour before your start time to allow for time to walk from the car park, collect your race pack and get ready.

Question 12

Are there accessible toilets and step free routes throughout the events?

Accepted Answer

At Dorney Lake Events, we have portable toilets located behind the boathouse. There is also a disabled toilet within the boathouse which the medical team will be able to give you access to on the day.

Question 13

Are there accessible toilets and step free routes throughout the events?

Accepted Answer

At Dorney Lake Events, we have portable toilets located behind the boathouse. There is also a disabled toilet within the boathouse which the medical team will be able to give you access to on the day.

Question 14

Where can I find the event guide?

Accepted Answer

For the duathlons and triathlons: https://cloudfront.runthrough.co.uk/uploads/public/media/pdf/RBnegNbwRqbNSKjHviSbWmLmpgd3yViXcweqFHck.pdf

For the runs: https://cloudfront.runthrough.co.uk/uploads/public/media/pdf/fv7MKlFJnoV1xxkydRu96OqmHP2AAm8hbLTIL9tN.pdf

Question 15

What time does to duathlon start?

Accepted Answer

All duathlon distances begin at 9:10am

Question 16

What time does the triathlon start?

Accepted Answer

7:30am – Sprint Tri –Under50 ‘Open’ category
7:45am – Sprint Tri – 50 and Over ‘Open’ category & All Female category & All Sprint Relays & All Sprint Aquabike
8:30am – Standard Tri – Under40 ‘Open’ category
8:45am – Standard Tri – 40 and Over ‘Open’ category & All Female category & All Standard Relays & All Standard Aquabike

10:00am – Super sprint

Question 17

Are course surfaces safe for wheelchairs, crutches, or prosthetics?

Accepted Answer

Yes, the course is fully concrete paths.

Question 18

Can I transfer my entry to another runner?

Accepted Answer

We don’t allow you to transfer your race number to another person, but you can transfer your race to another Droney Event using your portal on the booking system.

Question 19

Can I transfer my entry to another race?

Accepted Answer

Yes, using your portal on the booking system, you can transfer your entry to another Dorney Lake Event.

Question 20

Is my entry refundable if I can't do the race?

Accepted Answer

Dorney Lake Events are non-refundable but you can transfer your race to another day if you cannot make the one you have booked.

Question 21

Is my entry refundable if I can't do the race?

Accepted Answer

Dorney Lake Events are non-refundable but you can transfer your race to another day if you cannot make the one you have booked.

Question 22

What will be in my race pack?

Accepted Answer

You will be given a white envelope with your race number on it. This will include 2 race numbers. A number must be worn visibly on your front for the run and on your back during the bike.

The numbers can be pinned to a top or if using a race belt a single number can be rotated from the front to the back. 2 numbered labels (one for the front of your helmet and one for the top tube of your bike).

You will also receive a timing chip with an ankle strap (This must be strapped to your LEFT ankle) and a Swim hat corresponding with your wave start.

Additional safety pins will be available at registration if required.

You will be asked to write your race number on the back of your left hand with a large black marker. This is an important safety activity in case of an emergency situation in the swim.

Question 23

Is there a cut off time?

Accepted Answer

For all of our Dorney Lake Events, competitors must be finished by 1pm unless stated otherwise in the event info.

Upon entering you’ll be asked to provide an estimated swim time and you’ll be set off in waves depending on your time.

Question 24

Can I race with a dog?

Accepted Answer

Running with a dog is prohibited however, spectating with a dog on a lead is allowed.

Question 25

Can I wear headphones?

Accepted Answer

Headphones of any type are NOT ALLOWED during any stage of the triathlon.

Mobile phones must not be used while in the Transition area or during the race.

Question 26

What is the age limit for this event?

Accepted Answer

Minimum age requirements:
5K: 11 years old
10K: 15 years old
Half Marathon: 17 years old
Marathon: 18 years old

Sprint / Super Sprint: 15 years old

Standard: 17 years old

Question 27

Can you explain the different distances?

Accepted Answer

Super Sprint Duathlon: 2.5km run-10km bike-2.5km run

Sprint Duathlon: 5km run-19km bike-2.5km run

Standard Duathlon: 10km run-38km bike-5km run

Super Sprint Triathlon: 400m swim-10km bike-2.5km run

Sprint Triathlon: 750m swim-19km bike-5km run

Sprint Aquabike: 750m swim-19km bike

Standard Triathlon: 1500m swim-38km bike-10km run

Standard Aquabike: 1500m swim-38km bike

Question 28

How do I request adaptations or support? Who do I contact, and how far in advance?

Accepted Answer

If you require adaptations or support during the event, please email queries@dorneylakeevent.com and we can help organise what you need.

Question 29

Are guides/support athletes allowed? How do they register, is there a cost, and how are bibs/wave starts managed?

Accepted Answer

Guide runners can run for free, just email us at queries@dorneylakeevents.com and we can send you a code to enter for free.

Question 30

Will there be anyone to help during transitions?

Accepted Answer

This is an individual effort. Outside assistance is strictly prohibited. However, if for accessibility reasons you will need assistance please speak to us beforehand at the event or email queries@dorneylakeevents.com and we can arrange this for you.

Question 31

Will a marshal be able to explain transitions to me?

Accepted Answer

All of our marshals are super friendly and happy to help. If you have any questions, just find anyone wearing a High-Vis.

Question 32

What is a transition area?

Accepted Answer

A transition area (also known as T1 and T2) is a secure area where athletes store their gear to switch between the disciplines.

Question 33

Will my bike be safe in the transition area?

Accepted Answer

Our transition areas are secure and staffed at all times. You will not be allowed into a transition area without your race number and you will not be allowed to leave with a bike unless the bike number is the same as your race number.

Question 34

Can someone help me transport my everyday wheelchair from T1 to T2/finish?

Accepted Answer

If you require assistance during the race or transition, please email us before the event at queries@dorneylakeevents.com

Question 35

Will there be a changing tent?

Accepted Answer

Changing facilities are available within Dorney Lake Boathouse.

Question 36

Do I need a wetsuit?

Accepted Answer

Water temperature will be taken on the morning of the race and this will dictate whether wetsuits are mandatory, optional or prohibited. They are mandatory below a water temperature of 14 degrees Celsius and prohibited above 22 degrees Celsius. It is always advisable to bring your wetsuit just in case it is needed.

Section 4.2 of the Brit Tri rules provides the relevant water temperatures at which decisions are made. british-triathlon-competition-rules-2022.pdf (britishtriathlon.org)

Question 37

Can I hire a wetsuit?

Accepted Answer

We don’t offer bike or wetsuit hire unfortunately – we require all participants to bring their own bikes/equipment.

You can find services for this online if you do need to rent one.

Question 38

Where are safe exit points if I need to withdraw? How do I signal without shouting?

Accepted Answer

In the swim, lay on your back with one arm in the air to signal a kayaker to come over. If it is on the bike or run just let the next marshal know.

Question 39

How are hearing aids, glasses, or cochlear processors safely stored during the swim?

Accepted Answer

If you can provide them in a safe container, and then speak to any marshal at the event, we can arrange safe keeping for you.

Question 40

How many bike laps for the sprint distance?

Accepted Answer

4 laps, please keep on the left-hand side of the course unless overtaking.

Question 41

How many bike laps for the super sprint?

Accepted Answer

2 laps, please keep on the left-hand side of the course unless overtaking.

Question 42

How many bike laps for the standard distance?

Accepted Answer

8 laps, please keep on the left-hand side of the course unless overtaking.

Question 43

Do I need a special bike?

Accepted Answer

You can find all the British Triathlon rules here which will fully detail what’s permitted/not permitted in terms of equipment and kit.

Any fully functioning bikes can be used (mountain, road, racing, hybrid etc), but no E-bikes or things like Bromptons.

Question 44

What if I get a flat tyre?

Accepted Answer

If you get a flat tyre at a Dorney Lake triathlon, you must fix it yourself using a pre-packed repair kit (spare tube, tyre levers, and CO2/pump). If you are unable to do this, you must walk your bike back to transition and find an event official.

Question 45

Can I hire a bike?

Accepted Answer

We don’t offer bike or wetsuit hire unfortunately – we require all participants to bring their own bikes/equipment.

You can find services for this online if you do need to rent one.

Question 46

Are TT bars allowed?

Accepted Answer

Drafting is not permitted at any time (rules on drafting can be found here), but all bikes are allowed (except E-bikes or Folding bikes are not officially allowed as they should have a crossbar) as long as they are safe to ride (brakes working, tyres pumped etc).

Question 47

Are hazards (potholes, cattle grids, speed bumps) clearly marked in high contrast?

Accepted Answer

The paths used for Dorney Events are generally in good condition but if there does happen to be any damage to the paths, there will be warning signs and they may be sprayed with wash away spray paint.

Question 48

Is there a safe, step-free mount/dismount zone separate from the standard mount line?

Accepted Answer

Our mount/dismount lines are both step free.

Question 49

How many laps do I run for the 5K?

Accepted Answer

1 lap, due to the race being lapped for the other distances please stick to the left side of the path at all times

Question 50

How many laps do I run for the 10k?

Accepted Answer

2 laps, due to the race being lapped please stick to the left side of the path at all times.

Question 51

Is there a water station on the course?

Accepted Answer

There will be a water station on each lap of the course at the far end of the lake.

Question 52

Are aid stations set up with lower-height tables, or can volunteers hand items directly?

Accepted Answer

All of the aid station tables are at one height but they will be marshalled with people who will be there to hand out items.

Question 53

Can support runners or pacers be used intermittently?

Accepted Answer

Yes, guide runners and pacers for accessibility reasons can be used as you please. Please contact us beforehand on queries@dorneylakeevents.co.uk to let us know if this is hat you will be doing.

Question 54

Can I tether with a guide if visually impaired?

Accepted Answer

Yes, you can tether to a guide runner. Guide runners can run for free, just email us at queries@dorneylakeevents.com and we can send you a code to enter for free.

Question 55

Will I get a medal?

Accepted Answer

Yes, every athlete will get their medal at the finish line.

Question 56

Where can I find my results?

Accepted Answer

Results are calculated by EventChipTiming.

Your time will be uploaded to their website within seconds of you crossing the finish line. There will be no ticket printer for times at the event but you can find your result immediately at: http://results.eventchiptiming.com/

Question 57

Where can I find my photos?

Accepted Answer

We will have an official photographer at the event. The pictures of all the races will be made available for you at the following address:

https://photos.dorneylakeevents.com/albums/events.

If you wish for any of the published photos to be removed, just let us know.

Question 58

Can someone help me carry my kit or retrieve my bike if I am depleted?

Accepted Answer

Yes, if you need assistance with any of your gear or kit, please seek out a member of staff or a marshal wearing hi-vis. We would be happy to help.

Question 59

Is there an extended collection window if I need extra time to recover?

Accepted Answer

You can leave your gear at the event village for as long as you like as long as it is collected by 1pm on the day of the event.